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page overview
required resources writing resources technology resources project resources project resources
414 syllabus quick reference project instructor tutorial project documentation portfolio course schedule


page overview

This page provides you will information about course resouces. Remember to check this page frequently as I will be adding more materials throughout the semester. If you have any resources that you would like to add, please email me with those titles or URLs. This page includes the following sections:

Remember if you have any questions about these resources, do not hesitate to contact me.

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required resources
The required course text is available at the UA Bookstore, http://www.uofabookstores.com/uaz/ or (520) 621-2811or 621-2812.

Woolever, Kristen R., & Loeb, Helen M. (1994). Writing for the computer industry. Upper Saddle River, NJ: Prentice Hall. (ISBN 0139712275).

All other course readings are available through electronic reserve,
http://eres.library.arizona.
edu/courseindex.asp
. From the listing of courses, select English and find 414 or from the listing of instructors, select "Kimme Hea, Amy". You will be prompted to provide a course reserve password, which I will be distributing in class.
If you find that the reserve copies are too difficult to read, please feel free to borrow my originals and copy them for yourself.

Other course resources include having access to your UA email account for listserv participation. I also am asking you fulfill other technology responsibilities as listed on the course syllabus. These requirements are discussed in detail on the technology checklist form, which is due on Thursday, January 22. As always, if you have any questions, please ask me.

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technology resources

Since much of the course relies on your work with software and coding technologies, you may want to visit these technology resources for further information about a specific practice or application.

university of arizona computing resources
ccit open access computer labs
http://iws.ccit.arizona.edu/labs/openAccess/index.html

other open access computer labs
http://iws.ccit.arizona.edu/labs/other_campus_labs/Open_Access_Labs.html

information commons (IC) software/hardware guides
http://www.library.arizona.edu/library/teams/ust/ICTraining/softwarehelp.html

ccit help desk
http://iws.ccit.arizona.edu/labs/consulting/index.html

multimedia learning lab
http://mll.arizona.edu/


computing on campus guide
http://compguide.arizona.edu/

virtual training center computer technology tutorials
http://uacbt.arizona.edu/

ssh - the secure shell file transfer information
http://www.u.arizona.edu/ssh/

free sophos anti-virus software
https://sitelicense.arizona.edu/sophos/sophos.html

ua web mail help
http://computing.arizona.edu/help/email/webmail/

online web tutuorials
http://uaweb.arizona.edu/training/

website accessibility
http://uaweb.arizona.edu/resources/accessibility.shtml

research instruction online
http://dizzy.library.arizona.edu/rio/

ua computer accounts page
https://account.arizona.edu/

www computer resources
learnthat.com
http://www.learnthat.com/links/dirCat.asp?id=1

tech tutorials
http://www.techtutorials.com/

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project resources

These URLs are listed on individual project pages as well. If you find useful website to include here, please email those to me.

memos
Purdue's OWL memo writing handout
http://owl.english.purdue.edu/handouts/pw/p_memo.html

memos page from the Writing Center at Rensselaer
http://www.rpi.edu/dept/llc/writecenter/web/memos.html

template design
go for the grid!
http://coe.sdsu.edu/eet/articles/gridlayout/index.htm

page design
http://academ.hvcc.edu/~kantopet/page_design/index.php

planet typography
http://www.planet-typography.com/

all good things typography
http://www.redsun.com/type/

color matters - design art
http://www.colormatters.com/colortheory.html

taking screen shots on PC
http://www.quiltbroker.com/screenshot_pc.html

about.com desktop publishing site
http://desktoppub.about.com/cs/new/a/newvisitors.htm?PM=ss11_desktoppub

quick reference deliverable examples
juniper networks - corporate page of downloadable listing of quick reference documentation
http://www.juniper.net/techpubs/qrc/

analog devices - downloadable PDF of quick reference documentation
http://www.analog.com/UploadedFiles/Technical_Documentation/88291104836qref0.pdf

digital content factory - examples from company developing quick reference cards
http://www.digitalcontentfactory.com/qrcs/

nortel networks - downloadable PDF of quick reference documentation
http://www142.nortelnetworks.com/bvdoc/i2002/p1002468_2.00.pdf

partner software - corporate page of downloadable listing of quick reference documentation
http://www.partnersoft.com/documentation/QuickReference/

tutorial documentation
so you've decided to writing a technical tutorial
http://treehouseideas.com/article.page

email of inquiry

writing the perfect email: professional or casual?
http://www.canadaone.com/ezine/sept03/perfect_email.html

10 tips for professional emailing
http://www.itmweb.com/f092503.htm

interviews
conducting field research -- types of interview questions
http://www.writersatwork.us/waw/research/fieldresearch/interviews/questions.htm

style guide

nortel networks style guide -- pdf version
http://www.carolkerner.com/WebContentSamples/TechPubsWebsitePages_6-2001/TDS_6.0_2000.pdf

GNOME documentation style guide V1.3
http://developer.gnome.org/documents/style-guide/book1.html

2001-july archive by thread
http://mail.gnome.org/archives/gnome-doc-list/2001-July/thread.html#00002

usability testing
usability for technical communicators
http://www.infodesign.com.au/usabilityresources/general/technicalcommunicators.asp

thank you email

the power of simple thank you notes
http://www.successdynamics.ws/ToWC021003.asp

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professional writing resources
Professional writing is a diverse and ever-growing field. These links provide you with information about professional organizations, resources, and listservs.

professional writing associations
association for teachers of technical writing
http://www.attw.org/

council for programs in technical and scientific communication
http://www.cptsc.org/

association for business communication
http://www.theabc.org/

society for technical communication
http://www.stc.org/

international association of business communicators

http://www.iabc.com/index.htm

readings on technical communication
eserver tc library
http://tc.eserver.org

professional writing handouts and resources

http://owl.english.purdue.edu/handouts/pw/

professional writing listervs
association for business communication technical
ABC-Tech@mothra.hcob.wmich.edu

Send a message to subscriptions@mothra.hcob.wmich.edu
Subscribe ABC-Tech Your Name

association of professional communication consultants
apcc-l@listserv.acns.nwu.edu
Send a message to listproc@piranha.acns.nwu.edu
Subscribe APCC-L Your Name


bizcom
bizcom@ebbs.english.vt.edu

Send a message to listproc@ebbs.english.vt.edu
Subscribe BizCom Your Name


tech writing
techwr-l@lists.raycomm.com

Go to this web page
http://www.raycomm.com/techwhirl/webmodification.html

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text links for other syllabus pages: course schedule | course syllabus | quick reference project | instructor tutorial project | documentation portfolio | course resources
last updated 1.15.4