The International Conference on Information Systems (ICIS), December 10-12, 2007, Montreal, Canada

Panel:

Bridging Service Computing and Service Management: How MIS Contributes to Service Orientation? Panel Synopsis (PDF)

Panelists:

J. Leon Zhao (Chair), University of Arizona
Cheng Hsu, Rensselaer Polytechnic Institute
Jim Spohrer, Director of IBM Service Research
Mohan Tanniru, Dean of Business, Oakland University

Service Orientation: Overview of Service Computing and Service Management -- J. Leon Zhao

Making Information Systems Relevant, Again: A Case for a New Paradigm of Doctoral Programs -- Cheng Hsu

Service Research to Improve/Innovate Service Systems -- Jim Spohrer

Defining Service to Support Service-Dominant Logic -- Mohan Tanniru