Heshan Sun

Assistant Professor

School of Information Resources and Library Science

University of Arizona

1515 First East Street

Tucson, AZ

United States

Phone: (520) 626-0658

Fax: (520) 621-3279

Email: hsun[at)email(dot]arizona(dot]edu

Last updated: 12/12/2009

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Education   Research Interests    Publications    Awards    Teaching    Academic Activities

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Short Bio Sketch:

Heshan Sun is an assistant professor at the School of Information Resources and Library Science at the University of Arizona. Heshan got his PhD degree in Information Science and Technology (with the Doctoral Prize) from Syracuse University in 2007. He also holds a Masters Degree in Information Science from Peking University (Beijing, China, 2002), and a Bachelor Degree in International Economy / Trade from the School of International Business at Nankai University (Tianjin, China, 1999). He worked in the e-commerce consulting industry for one year. His research interests include human-computer interface, user adoption and continued use of technology , e-commerce (trust and relationship quality), and statistics and quantitative methods, among others. His research has been published in journals such as the Journal of the Association for Information Systems (JAIS), Journal of the American Society for Information Science and Technology(JASIST), Communications of the Association for Information Systems (CAIS), International Journal of Human-Computer Studies (IJHCS), International Journal of Human-Computer Interaction (IJHCI), and Journal of Information Technology Theory and Application (JITTA), and proceedings of ICIS (2008), AMCIS (2003,2005, 2007), HICSS (2004, 2006), PACIS (2008) and the Pre-ICIS MIS/HCI Workshop (2004, 2005, 2006). He also published three book chapters and one monograph. Heshan is an associate editor of the AIS Transactions on Human-Computer Interaction (THCI). He received the Best Paper Award from the 3rd Pre-ICIS MIS/HCI Workshop (2004) and Best Reviewer Award from the DIGIT Workshop (2009). He was also a nominee for the Best Paper Award at the Pacific Asia Conference on Information Systems 2008 (PACIS) and the Best Reviewer Award at the Pre-ICIS HCI Workshop (2007 and 2009). Heshan was recently recognized in a review article as one of the "most prolific authors" in HCI research (Link). 


Education

Ph.D. (December, 2007, with Doctoral Prize) PhD in Information Science & Technology with additional coursework in statistics, School of Information Studies, Syracuse University, Syracuse NY, USA, Advisor: Professor Ping Zhang

Dissertation Topoic: Towards a Better Understanding of the Dynamics of IT Use: a New Concept of Adaptive IT Use

MPhil (May, 2005) School of Information Studies, Syracuse University, Syracuse NY,USA.
Master (July, 2002)

Department of Information Management, Peking University, Beijing, China (research area: e-commerce).

B.A. in Economics (July, 1999) Department of International Economics and Trade, School of International Business, Nankai University, Tianjin, China


Research Interests  

(1)    Human-Computer Interaction (adoption, diffusion, use and continued use of IT)

(2)    Economics of HCI

(3)    E-commerce (focusing on trust, relationship quality and e-commerce service quality)

(4)    Statistics and quantitative methods (experiment or survey based)

 

Preferred methodologies: Mostly quantitative surveys and experiments, sometimes qualitative methods such as protocol analysis and case study. 

Publications

Refereed Journal Publications

Heshan Sun (forthcoming). Sellers' Trust and Continued Use of Online Marketplaces. Journal of the Association for Information Systems (JAIS). Accepted. 

Heshan Sun (forthcoming). Transfer Attributes of E-Commerce Systems into Business Benefits: A Relationship Quality Perspective. Journal of Electronic Commerce Research (JECR). Accepted.

Ping Zhang, and Heshan Sun (2009). The Complexity of Different Types of Attitudes in Initial and Continued ICT Use. Journal of the American Society for Information Science and Technology (JASIST). 60(10), pp. 2048-2063. [FullText

Heshan Sun, and Ping Zhang (2008). An Exploration of Affective Factors and Their Roles in User Technology Acceptance: Mediation and Causality. Journal of the American Society for Information Science and Technology (JASIST). 59 (8), pp. 1252-1263. [FullText]

Ping Zhang, Shelley Aikman, and Heshan Sun (2008). Two types of Attitudes in ICT Acceptance and Use. International Journal of Human-Computer Interaction (IJHCI). 24 (7), pp. 628 - 648. [FullText]

Linying Dong, Heshan Sun. and Yulin Fang (2007), Impacts of Project Champions and Direct Managers on Perceived Ease of Use and Perceived Usefulness in A Mandatory Usage Context. Communication of the AIS (CAIS), 19, pp. 655-664. [FullText]

Heshan Sun, and Ping Zhang (2006). Causal Relationships between Perceived Enjoyment and Perceived Ease of Use: An Alternative Approach. Journal of the Association for Information Systems (JAIS), 7 (9), pp. 618-645. [Article]

Heshan Sun, and Ping Zhang (2006). The Role of Moderating Factors in User Technology Acceptance. International Journal of Human-Computer Studies (IJHCS), 64 (2), pp.53-78. [FullText

Heshan Sun, and Ping Zhang (2006). Applying Markus and Robey¡¯s Causal Structure to Examine User Technology Acceptance Research: A New Perspective. Journal of Information Technology Theory and Application (JITTA), accepted for publication. [FullText]

Tao Wang, and Heshan Sun (2002). Data Mining and Its Application to Search Engine. Journal of Information Studies: Theory & Application (one of the "core journals" for Chinese-speaking information scientists), volume, 4, pp. 296-299, (in Chinese).

Heshan Sun and Jisuo Guan (2001). A Review of Chinese B2B E-commerce. China Information Review (one of the "core journals" for Chinese-speaking information scientists), volume 11, pp. 41- (in Chinese). 

Monograph

Heshan Sun (2008). Adaptive IT Use: Basics, Concepts, Methods . ISBN: 978-3-639-06909-9. VDM Publisher, Germany.

Book Chapters

Zhang, Ping, Dennis Galletta, Na (Lina) Li, and Heshan Sun (forthcoming). Human-Computer Interaction. in Wayne Huang (ed.), Management Information Systems, Tsinghua University Press, Beijing, China.[FullText]

Heshan Sun, and Ping Zhang (2006). The Role of Affect in Information Systems Research, in HCI in MIS (I): Foundations. Zhang, P. and Galletta, D (eds), Series of Advances in Management Information Systems, Zwass, V. (editor-in-chief), Armonk, NY: M.E. Sharpe.[FullText]

Heshan Sun, and Xue Xiao (2006). The Usage of Virtual Communities and Technologies, Encyclopedia of Virtual Communities and Technologies, pp.468-473 [FullText]

Conference Proceedings

Heshan Sun (2009), Understanding Herd Behavior in Technology Adoption and Continued Use: A Longitudinal Perspective, Pre-ICIS DIGIT Workshop (hosted by the AIS Special Interest Group on Adoption and Diffusion of Information Technology), December 15, Phoenix, Arizona, USA.

Heshan Sun, and Martin Fricke (2009), Reexamining the Impact of System Use on Job Performance from the Perspective of Adaptative System Use," Americas Conference on Information Systems, August 6-9, San Francisco, California, USA. [Link

Heshan Sun, and Ping Zhang (2008). Adaptive System Use: An Investigation at the System Feature Level. Proceedings of the International Conference on Information Systems (ICIS) , Paris, France, December 14-17. [FullText].

Heshan Sun, and Ping Zhang (2008). Online Seller's Trust and Use of Online Auction Maretplaces. Proceedings of the Pacific Asia Conference on Information Systems (PACIS), Suzhou, China, July 3-7. (nominated for the conference "Best Paper Award") 

Heshan Sun, and Ping Zhang (2007), A Research Model of Relationship Quality in E-Commerce: Connecting IS Factors with Marketing Profitability, Proceedings of the 13th Americas Conference on Information Systems (AMCIS) , Keystone, CO, 2007. 

Heshan Sun, and Ping Zhang (2006), Adaptive IT Use: Conceptualization and Measurement, Proceedings of the 5th Pre-ICIS MIS/HCI Workshop, sponsored by the AIS SIGHCI, Milwaukee, Wisconsin [FullText].

Ping Zhang, Heshan Sun, and Na Li (2006), Affective Reactions to ICT: A Theory Based Analysis of Affective Constructs, Proceedings of the Post-ICIS JAIS Theory Development Workshop, Milwaukee, Wisconsin.

Ping Zhang, Na Li, and Heshan Sun (2006), Affective quality and cognitive absorption: Extending technology acceptance research, Proceedings of the 39th Hawaii International Conference on System Sciences (HICSS 2006). January 4-7, 2006, Kauai, Hawaii [FullText]

Heshan Sun, and Ping Zhang (2005), An empirical study on causal relationships between perceived enjoyment and perceived ease of use: Alternative approaches. Proceedigns of the 4th Pre-ICIS MIS/HCI Workshop, sponsored by AIS SIGHCI, Las Vegas, NV. [FullText]

Heshan Sun, and Ping Zhang (2005), A research agenda toward a better conceptualization of IT use behavior, Proceedings of the 11th Americas Conference on Information Systems (the 11th AMCIS), August 11-14, Omaha, Nebraska, USA.

Heshan Sun (2005), Does IT use matter? Toward a deeper understanding of the impacts of IT use nehavior on individual work performance,  Proceedings of the 11th Americas Conference on Information Systems (11th AMCIS), August 11-14, Omaha, Nebraska, USA. Doctoral consortium.

Heshan Sun, and Ping Zhang (2004), An empirical study on the roles of affective variables in user adoption of search engines, Proceedings of third Pre-ICIS Human Computer Interaction (MIS/HCI) Workshop, December 10-11, Washington, DC. [FullText] "Best Paper Award".[Photo]

Heshan Sun, and Alex (Zixiang) Tan (2004), A review of data mining applications in telecommunications industry, Proceedings of Chinese Academy of Sciences Symposium on Data Mining and Knowledge Management'04 (CASDMKM-04), Beijing, China.[FullText]

Heshan Sun, and Ping Zhang (2004),   A methodological analysis of user technology acceptance, Proceedings of the 37th Hawaii International Conference of System Science (37th HICSS), Big Island, Hawaii. [FullText]

Heshan Sun (2003), An integrative analysis of TAM:  Toward a deeper understanding of technology acceptance model, Proceedings of the 9th America Conference on Information Systems (9th AMCIS), Tampa, Florida, p.2255. [FullText]  


Academic Awards and Distinctions

2009       Best Reviewer Award, DIGIT 2009 (hosted by SIGADIT), Phoenix, AZ, December 15.

2009       Nominated for the "Best Reviewer Award", Pre-ICIS MIS/HCI Workshop, Phoenix, AZ, December 14.

2008       Nominated for the "Best Paper Award", Pacific Asia Conference on Information Systems, Suzhou, China, July 3-7.

2008       The Doctoral Prize, School of Information Studies, Syracuse University.

2007       Nominated for the "Best Reviewer Award", Pre-ICIS HCI Workshop.

2007       Recipient of the StudyResponse Dissertation Grant, March, 2007.

2006       Ranking the 4th of the "Top 25 Hottest Articles" (January, February, March, 2006) and 5th (October, November and December, 2005), Heshan Sun and Ping Zhang, The Role of Moderating Factors in User Technology Acceptance, International Journal of Human-Computer Studies (IJHCS), 2006

2005       Selected participant of the DSI (Decision Sciences Institute) Doctoral Consortium, November 2005. San Francisco, California

2005       Selected participant of the AMCIS Doctoral Consortium, August 2005. Omaha, Nebraska.

2005       Doctoral Student Award, Information Institute (USA) (http://www.information-institute.org/index.html).

2005       Recipient of the Small Research Grant for doctoral students, Syracuse University.

2004       Best Paper Award, Pre-ICIS HCI Workshop, hosted by AIS SIGHCI, Washington DC, December 10-11.

2004       Teaching Associate (for selected TAs), Graduate School, Syracuse University.

2004       Recipient of the Small Research Grant for doctoral students, Syracuse University.

2004       Best Student Proposal Award, "Cognition in the Rough VII (CIR'04) Professional Development Workshop" hosted by Academy of Management, Managerial and Organizational Cognition Division, New Orleans LA, August 8th, 2004. 

2002       Syracuse University Graduate Fellowship for four years (from 2002 to 2006).

1996-1999  Nankai University Scholarship Awards for four years. 

Previous    Many Prizes in High School Math and Physics Competitions including a Gold Medal in 1994 National High School Math Olympics (Xinjiang Province, China).

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Teaching

Independent Teaching

  • IRLS 571: Introduction to IT (graduate-level online/classroom course), SIRLS, University of Arizona. Spring 2008, Fall 2008, Fall 2009.
  • IRLS 506: Research Methods (graduate-level online course), SIRLS, University of Arizona. Spring 2009.
  • IRLS 575: User Interface and Website Design (graduate-level online course), SIRLS, University of Arizona, Fall 2009. 
  • Fall 2006, IST 649: Human Interaction with Computers (graduate-level online course), School of Information Studies, Syracuse University.
  • Fall 2005, MIS 445: Human Factors and Ergonomic Design (undergraduate level), Management Division, Information Systems program, LeMoyne College, Syracuse, NY

Academic Activities

Invited Lectures:

  • Online Sellers' Trust and Continued Use of Online Marketplaces: An Emprical Investigation. The Communication Department Colloquium, University of Arizona. October 9th. 2009. 
  • Trusts' A Research Model of Online Auction Sellers' Trust. May 21, 2008. Research Seminar. Peking University Institute of Informatization and Human Information Behavior (IIHIB), Peking University, Beijing,China. 
  • Trust and Seller's Retention to Online Marketplaces. April 11, 2008. Research Seminar. Department of Management and Marketing, Hong Kong Polytechnic University, Hong Kong,China.
  • Moderating Effects in IS Research. March 26, 2008. PhD class, MIS Department, Eller College of Management, University of Arizona, Tucson, AZ

Academic Journal Editorial Board:

Program Committee:

  • Best Paper Selection Committee. The 8th ICIS MIS/HCI Workshop. December 2009.
  • Best Paper Selection Committee. The 6th ICIS MIS/HCI Workshop. December 2007.
  • Executive Director. The Wirelessgrid Research Consortium. Since September 2006. (Acting Executive Director before March, 2007).
  • Committee Member. The 5th Pre-ICIS MIS/HCI Workshop. December 2006. Milwaukee, Wisconsin.

Professional Affiliations

  • Member, Association for Information Systems, 2003-present

  • Member, AIS SIGHCI (Special Interest Group of Human-Computer Interaction), 2003-present

  • Member, AIS SIGADIT (Special Interest Group on Adoption and Diffusion of Information Technology), 2004-present

Conference Presentations

  • Americas Conference on Information Systems (AMCIS), Keystone Colorado, August, 2007.

  • The 4th Pre-ICIS Workshop on HCI research in MIS, Washington DC, December 10, 2005.

  • Americas Conference on Information Systems (AMCIS), Omaha, Nebraska, August, 2005.

  • ISOneWorld conference, Las Vegas, USA, March 30th- April 1st 2005.

  • The 3rd Pre-ICIS Workshop on HCI research in MIS, Washington DC, December 10-11, 2004.

  • Hawaii International Conference on Systems Science (HICSS), January 2004.

  • Americas Conference on Information Systems (AMCIS), Tampa, Fl., August 2003.

Academic Reviewer/Referee

Journals (including ad hoc reviews)    
  • MIS Quarterly (2007, 08, 09, six manuscripts)

  • ACM Computing Surveys (2008)

  • Canadian Journal of Administrative Sciences (CJAS) (ad hoc, 2006)

  • Journal of the Association for Information Systems (JAIS) (since 2006)

  • Journal of the American Society for Information Science and Technology (JASIST) (2007, 08, 09)

  • Omega-The International Journal of Management Science (ad hoc)

  • IEEE Transactions on Engineering Management, Spring 2006

  • Information Systems Research (2009)

  • Information Systems Journal (ISJ) (2006)

  • International Journal of Human-Computer Studies (IJHCS), April 2004-present, eight manuscripts

  • International Journal of Electronic Commerce (IJEC), Fall 2003 (ad hoc)

  • Interacting with Computers (IwC), special issue of Social Impact of Emerging Technologies, September 2005 (ad hoc)

  • Journal of Electronic Commerce Review (JECR) (ad hoc)

  •      AIS Transactions on Human-Computer Interaction (AIS THCI) (2008, 09)
  • Journal of Information Technology Theory & Application (JITTA)

 

Conferences
  •   International Conference on Information Systems (ICIS) (2004-09).  Hawaii International Conference on System Sciences (HICSS) (2007),  European Conference on Information Systems (ECIS) (2006), AMCIS (since 2003), Pacific Asia Conference on Information Systems (PACIS )(Track: Human Computer Interaction) (2005), Pre-ICIS HCI Workshop (since 2003). DIGIT Workshop (2007, 09). 

 

Book Chapters

    Book Chapters, Human-Computer Interaction and Management Information Systems, Ping Zhang and Dennis Galletta (eds), series of Advances in Management Information Systems, Vladimir Zwass (ed.), M. E. Sharpe

 


Personal Data

Native Chinese, Married. 

Husband of Snow, and Father of James.  

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