The proliferation of new communication and information technologies are raising important questions about what aspects of face-to-face communication ought to be preserved, simulated, or eliminated when designing, selecting, and utilizing these technologies. Possibly guided implicitly or explicitly by the cues-filtered-out perspective that suggests serious loss of social presence and social information when nonverbal cues are unavailable, designers and users have been oriented toward including as many nonverbal features as possible. But is more necessarily better? Under what conditions do additional nonverbal cues yield advantages, and under what conditions might they prove to be disadvantageous?