I/O Psychology S97
Everything you ever wanted to know about selection and
placement.
Come find out about the Authors
So you want a job?
Ever wonder what kinds of tests an organization might give you in
trying to decide if they should hire you? Maybe you are wondering what
the big deal is with all the tests and assessment methods, or why they are
so important?
If you were in charge of hiring people for a large organization
what methods would you use to pick the best applicants for the job?
Essentially, that is why assessment methods are used for the selection and
placement for applicants. An organization is trying to determine which
applicants are best suited for their job openings. Ideally for each job
there should be a list of Knowledge, Skills, Ability and Other personal
characteristics (KSAO's). These KSAO's are used to inform the
organization what type of person they need to fill each particular
job (Spector 1996).
KSAO'S ARE:
- Knowledge: What the person has to know about a job.
- Skill: Something a person needs to be able to do.
- Abilities: Capability to learn new things.
- Others: Every other human attribute not covered by the first three.
Hence, an organization that knows the characteristics about a job
can better direct its assessment methods. If you know what the KSAO's for
a job are before you apply, you can make better decisions about which jobs
to apply for. The goal being, trying to fit your personal characteristics
to a jobs characteristics. One can also better prepare for the assessment
process.
An organization can use many different types of assessment methods
to evaluate how well you will fit to the specific job. There are several
important aspects that one should know about assessment tests. If a test
is to be used by an organization, it should be a reliable and valid test.
However, not all organizations are so concerned with issues of reliability
and validity. A test used to select employees must predict
how well that employee will do on the job. Having said that, here is a
list of possible test types you may face in your quest for
employment.
Psychological Tests:
A psychological test (PT) is a standardized series of problems or
questions that assesses a particular individual
characteristic
(Spector 1996).
- A multiple item PT increases validity and reliability by taking
into
account the errors one may make in answering certain questions.
- In
addition, there are several other characteristics of a PT-
- They can
be administered to an individual or a group.
- Exams can be multiple
choice or essay.
- The tests can be actual paper or pencil, or a
performance test in which the applicant will have to manipulate an
apparatus of some sort, such as a typing test.
- Tests can be
timed or you can have an unlimited time to take them.
- A PT can also be divided into different types of psychological
tests. For example an ability test, a knowledge or skills test, a
personality test, an integrity test, or a vocational interest
test.
- The most often thought of PT test is an IQ test. An IQ test
falls under the category of a cognitive ability test. If you have never
taken an IQ test, and are interested in how you might score, take this
sample on-line IQ Test
It takes about thirty to forty minutes to complete.
- A PT can also be
a psychomotor ability test. These tests try to determine how well you can
manipulate objects and use tools, like putting the square peg in the square
hole.
- An achievement test designed to assess your present level of
proficiency falls under the category of knowledge and skill.
- What
most people think of when they hear that they are taking a PT is a
personality test. A personality test is also a knowledge and skills test.
It is designed to assess personality traits which are tendencies to behave
in a particular way across many different situations.
- Some
personality traits for certain classes of behavior can be relevant to
an
organization.
- The last two types of PT's are
integrity tests and vocational interest tests.
- Integrity tests try to
asses the amount of counterproductive or dishonest behavior you might engage
in on the job.
- Vocational interest tests try to asses your interests in a
variety of occupations.
Biographical Information
Outside of PT's, the most common way an organization learns about
you, is to just ask. The simplest example being an application form. There
are some legal issues regarding application blanks. The main issue is the
legality of questions asked; they all must be job relevant.
Unfortunately, some questions that may give employers very useful
information are illegal to ask (Spector 1996). For Example:- Do you
have a
family?
- How many children do you have?
- Are you married?
- What kind
of name is ___?
- Where were you born?
- Is English your first
language?
There are many differing investigative materials available by which your
potential employer can learn more about you. Here are examples of
information you could be asked for, as well as some tips to make the
process go more smoothly:
Letters of recommendation-
- You will have to ask a
professional or
a friend to write a letter of
recommendation describing the qualities you have that make you a
good candidate for the job.
- Tips:Be sure to express
to the writer which aspects you would like him or her to stress in the
letter. Also, ask that the letter be sealed after you review it.
Employers will value the letter more if they think that you have not seen
it.
Telephone references-
- Most businesses will require that you provide a list of
references with phone numbers so that the employer can talk to them without
you having any influences on the reference's response (such as in the
recommendation letter).
- Tips:Tell the people that you listed as
references
that they may be receiving a phone call about you in the future. No one
likes surprises.
Physical exams-
- You could be asked to take a physical when applying for
higher-paid, long-term positions.
- Tips:These exams must be job relevant,
so
if you are asked to take an exam that you do not think is necessary,
question the employer's intentions (but do so nicely).
Work samples-
- Applicants may be required to provide sample of their work
abilities.
- Tips:Work samples are good predictors of work performance, so
they
can influence an employer's decision on whether or not to hire you.Keep all
papers and projects that you have completed for further
use (Spector 1996).
The final aspect of pre-hiring assessment we will look at are
interviews.Interviews
are by far the most often used method of selecting employees. If you have
been in the work world at any level, chances are you have already been to an
interview.An interview is any face to face meeting between you and a
representative from your potential employer (Spector 1996).There are
several different ways
an interview can be conducted:In an unstructured interview, the
process may seem more like a casual conversation than a formal gathering of
facts.- A structured interview is where the employer follows a pre-planned
series of questions that are asked of all applicants.
- Board interviews
are when you are interviewed by a panel of several people at the same
time.
- Sometimes several applicants will be interviewed at the same time.
This is called a group interview.
Interviews have many disadvantages that organizations sometimes ignore.
One problem is the effect the interviewer has on the applicant. An
interviewer can have a profound impact on answers given by an applicant. In
addition, the interaction between different interviewers and applicants
differs, thus affecting the reliability of interviews (Spector 1996).
Once you have been hired (thanks to our
web page advice!) you may be
asked or have the opportunity to attend an assessment center. Often this
method of assessment and selection is used for
employees who have been with the company for a period of time
and are looking to move up, possibly to a managerial position. It
may also be used for training purposes.
If you are interested in learning more about selection and
placement or
are a recent college grad check out
these links.
Good Luck!