This
theory describes the relationship of people and technology in the work
place. In more detail, it describes how the employees relate to each other
and to new equipment and how the summation of these occurrences affect
job performance. The theory is sub divided into two different components,
Joint optimization and Unit control of Variances. Joint optimization simply
states that an organization must think about how it can easily incorporate
its technology to its employees. It relates very close to the concept of
human factors engineering and how to incorporate technology. Unit control
of variances deals with the problems and conflicts that can arise in the
organization and who should be responsible to correct them. The theory
suggests that the optimal way to increase job satisfaction and to decrease
the downtime of the companies machinery, the work must be autonomous and
self regulating. If given the opportunity, most employees know how to solve
the problems themselves, and are often very familiar with the equipment
that they use. By implementing a program of self management and regulation
of their work station, employees increase their job satisfaction and they
decrease the time of specialists and supervisors whose needs are needed
in other areas.
!0 Characteristics of an Open System:
Characteristic Organizational
Importation of energy Hiring/Training/Promoting
The Through-Put Production
of goods
The Output Selling
of goods
Systems Cycles Work
shifts
Negative Entropy Avoid
"being in the red"
Input, Feedback Market
surveys